The staff at this hotel was the best thing about it. The rooms were pretty standard, nothing special. They have a pool which was a little on the cool side and an exercise room with no weights (only one treadmill, one elliptical and one bike; with a non working tv). However, I do know it is under new ownership and he is planning a remodel in the near future. I would stay here again, but not before the remodel happens.
There were no available rooms, and the front desk staff was amazing and apologetic. They called and found me another hotel down the street even. By the way ( Hilton Garden Inn in Beaufort is the best hotel I've ever stayed at).
All we asked was to speak to the owner...the manager took our names, and said she would give him the message to call. He never did. Not even to apologize for a "mix up" it's the only bad experience I've ever had with Country Inn...very disappointed and embarrassed I recommended it.
One STAR is being very generous. This room is not worth the rates it charges. The exterior did not look good, so I knew I was in trouble. When I got to my room, it smelled like mildew and death. The beds were not crisply made (lumpy). Fortunately, the toilet was clean and the front desk clerk was friendly. But never, never again will I stay here. I have been at a Country Inn and Suites before, so my expectations were a little high -- but I was sorely disappointed. I recommend that this hotel upgrades itself to match the rates. It should do much better considering that it likely hosts military families that are visiting their loved ones. Staying here for 2 nights is too long -- but in here to support my son. Just know I will never come here again. I don't even feel confident about the breakfast. First impressions are everything. You guys have to do better. If I have to come back again, I'm going back to Comfort Inn and Suites. I'm thinking others knew that which is why rooms were sold out there, and I was forced to come here. The calamity.
Had reservations since September to see MCRD graduation in December...booked rooms since I'm a Club Carlson Gold member, i have had great success with country inn,and convinced my parents to stay as well. They arrived early, commented how dated and dirty the place was. And after I drove 9 hours I went to check in, and my room was given away...after my mother checked on it earlier in the afternoon to make sure it was reserved.
The fact that this hotel has more than one star is astonishing. The employees were very helpful but the hotel overall is ancient, musty, and dirty. I walked into my room and noticed that the curtains were falling off of the wall and I went over to look and saw that there was wet vomit all over them. Normally I would never ask to be moved from a room but that was so disturbing that I went down to the front desk to ask for a new room. The person at the front desk seemed completely unfazed and didn't offer any apologies. This hotel is worth it if you are staying maybe one night and paying $50. Otherwise you'll feel grossed out and robbed. The owner clearly does not care about any of the reviews posted here or elsewhere.
Nice place. Very friendly and helpful staff. The free breakfast was really good.
Country Inn Suites By Carlson Beaufort West Sc is a US Lodging based in Beaufort, South Carolina. Country Inn Suites By Carlson Beaufort West Sc is located at 2450 Boundary St, Beaufort, SC 29906, USA.
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