My husband went in for an oil change and upon leaving his belly pan dropped and started dragging on the ground and he realized they never put the bolts back in for it. When he drove back to Walmart and confronted about the problem, he was told 'oh well there were no bolts in when we took it off.' Because clearly he would just drive around a 2016 civic with a belly pan hanging and dragging around. Would give no stars
Not recommended.
I will never use their services again.
I called for the hours of operation and the phone rang for about a minute straight before someone picked it up. The exact dialogue that followed was just pure rude. Hire people who care, please and fire those that don't. I was very polite and said thank you at the end of the conversation and the lady just hung up the phone. This is a trend because my husband received the exact same treatment a couple weeks ago.
I came in early enough to where there were only 3 people here. Almost 3 hours later I'm still here waiting for a tire change. And numberous cars have come and gone and customers that were after me have been serviced and on there way. There is no rhyme or reason, no system of getting the work done. There are no appointments so it should be first come first serve. But still here waiting as I'm watching vehicles that aren't mine being pulled into the garage without explanation of why they are going before.
Rude customer service and long waits.
I was told it would be a half hour wait before they could get to my car. It's been 1.5 hours and they still haven't touched it. Other cars have been getting done ahead of mine and I'm not 100% sure why.
Walmart Tires Auto Parts is a US Car Repair based in Beaufort, South Carolina. Walmart Tires Auto Parts is located at 350 Robert Smalls Pkwy, Beaufort, SC 29906, USA.
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