This team is great. Friendly technicians and their prices are very reasonable. Highly Recommended!
I had a hot water heater installed by Lohr in 2014. The switch went bad in March 2017 and I called for what I would think is standard warranty work. The plumber that was sent called the manufacturer who said that my pilot was blowing out due to single handle faucets in the house. Bulls**t. I had brand new fixtures in a bathroom remodel. He stepped into my shower, broke the handle, and never fixed my hot water heater switch after patronizing me about the "real problem". A week later, the switch was broken for good and no hot water in our home at all. They sent the same person who then fixed the switch that I said it originally was, and "fixed" the shower faucet that he broke. It broke into three pieces today and we can only get lukewarm water. The owner of Lohr plumbing today told me that it is just "coincidence" that a working fixture hasn't worked twice now since his employee touched it. He also felt compelled to add that the employee didn't note on his work order that he had been in the shower. I won't call them again for anything. I won't be called a liar and patronized by a marginally educated/experienced brat so this company can save $165. I will be fixing it myself using Youtube and my own shut off key after Moen mails me new parts for my fixture. It's not my job to do the math, but I'm sure that they'll lose more than they've gained by saving that money. I wish I could give less that one star because he was late too, but I'd give at least one for a civil office staff.
Excellent service
Lohr Plumbing is a US Plumber based in Beaufort, South Carolina. Lohr Plumbing is located at 2730 Depot Rd, Beaufort, SC 29902, USA.
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